Legal
Plain-English summary (the full terms below are what binds):
The service at minervanova.ai, including the MCP connector endpoint at minervanova.ai/mcp (the "Service"), is operated by Minerva Nova Ltd, a company registered in England and Wales under company number 17082360, registered office: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE ("Minerva Nova", "we", "us"). Contact: legal@minervanova.ai.
2.1. The Service is an information retrieval tool designed to be connected to an AI assistant (such as Claude or ChatGPT). It provides Minerva's editorial guide (curated places, neighbourhoods, walks and places to stay) and, on request, retrieves and relays travel-related information — such as places, opening hours, routes and travel times — from third-party services and data providers.
2.2. All information returned by the Service is a snapshot taken at the moment of retrieval, relayed as received. Prices, availability, ratings, schedules, opening hours and other details change constantly, may be inaccurate, incomplete or out of date at the moment you see them, and are not verified by us. Nothing returned by the Service is an offer, a quotation, a booking, or a guarantee of price or availability. The only authoritative price or availability is the one shown by the relevant provider at the time of booking.
2.3. The Service is not a travel agency, tour operator, broker or seller of any travel product. We do not provide, own, control, book or fulfil any accommodation, flight, or other travel service. Any booking or purchase you make is made exclusively between you and the relevant provider, on that provider's terms, and we are not a party to it.
2.4. The information provided by the Service is general information only. It is not travel, legal, visa, health, safety or financial advice, and is not a substitute for professional advice or for official sources.
2.5. You access the Service through an AI assistant that we do not operate. The assistant may summarise, rephrase, omit caveats from, or add to the data the Service returns, and may present incorrect information confidently. We are responsible only for the data our Service actually returns, not for how your AI assistant interprets or presents it.
2.6. Minerva Nova is independent. We are not affiliated with, endorsed by, or sponsored by any booking platform, mapping or data service, AI-assistant vendor, airline, hotel or other travel provider whose data or platforms the Service interacts with or links to. All trade marks belong to their owners.
3.1. These terms become binding between you and Minerva Nova when you accept them where they are presented to you (when you sign in or connect Minerva Nova to your AI assistant), or, if earlier, when you first use the Service.
3.2. The Service is for people aged 13 and over. If you are under 18, you may use it only with the permission of a parent or guardian. The Service is not directed at children under 13, and we do not knowingly collect their personal data; if we learn that we have, we delete it.
3.3. If you use the Service as a consumer, nothing in these terms affects your statutory rights. Section 11 applies to you in place of section 10 only if you are not a consumer — that is, if you use the Service for purposes wholly or mainly within your trade, business, craft or profession.
4.1. You sign in with your email address and a one-time code we send to it. You connect the Service to your AI assistant through OAuth: the assistant receives a revocable access token for your account, and we never see your password for the assistant. Your account is personal and non-transferable. You are responsible for keeping access to your email and your connected assistant secure, and for use of the Service through your account that you authorise. If you believe your account has been misused, tell us at legal@minervanova.ai and we will revoke its access.
4.2. Live checks (such as opening hours, routes and place searches) are subject to usage limits per account and across the Service. When a limit is reached, those checks pause; the editorial guide and your saved preferences keep working.
4.3. We may set, change and enforce usage limits and rate limits at our discretion.
4.4. We may suspend or close any account, or revoke its connections, at any time, with or without notice, where we reasonably consider it necessary to protect the Service, comply with law or prevent abuse — and, for free access, at our discretion.
You must not, and must not attempt to:
6.1. The Service depends on third-party websites, APIs and data tools that we do not control. We do not warrant their accuracy, lawfulness, availability or continued operation, and we are not responsible for their content or conduct.
6.2. Any data source, feature or capability of the Service may be modified, degraded, limited or removed at any time, including because a third party changes, restricts or objects to access to its data. Such a change is not a breach of these terms.
6.3. Google Maps. The Service includes Google Maps features and content. Use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy.
7.1. You agree that before making any decision with real-world consequences — paying for a booking, buying a ticket, planning travel around schedules, or relying on entry, visa or safety information — you will independently verify the relevant details with the actual provider or an official source.
7.2. To the extent permitted by law, we are not responsible for losses that result from a failure to verify information as described in clause 7.1, including the cost of bookings made, changed or missed in reliance on unverified information from the Service.
8.1. We (and our licensors) own the Service, the minervanova.ai website, and our software, branding and documentation. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal or internal purposes in accordance with these terms.
8.2. We claim no ownership of third-party data relayed by the Service. Your use of such data may be subject to the terms of its original source.
9.1. The Service is provided free of charge at this time and is offered on an "as available" basis. We do not promise that the Service will be available, uninterrupted or error-free.
9.2. We may modify, suspend or discontinue the Service (in whole or in part) at any time, and may do so without notice.
10.1. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your statutory rights (including the right under the Consumer Rights Act 2015 that we perform the Service with reasonable care and skill); or for any other liability that cannot lawfully be excluded or limited.
10.2. We are responsible for loss or damage you suffer that is a foreseeable result of our failing to use reasonable care and skill in providing the Service. We are not responsible for loss that is not foreseeable, meaning it was not obvious that it would happen and nothing you told us before the loss made it something we should have expected.
10.3. We supply the Service for domestic and private use. If you use it for commercial or business purposes, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
10.4. Because inaccuracy in relayed third-party data is inherent to what the Service is (section 2), and subject always to clause 10.1, we are not liable for losses arising from inaccurate, incomplete or out-of-date third-party information relayed as received, or from decisions made without the verification described in section 7.
10.5. Subject to clause 10.1, our total aggregate liability to you arising out of or in connection with the Service (including liability under clause 10.2) is limited to the greater of £100 and the amounts you have paid us for the Service in the 12 months before the event giving rise to the claim.
11.1. This section applies only if you are not a consumer — that is, if you use the Service for purposes wholly or mainly within your trade, business, craft or profession. Clause 10.1's carve-outs (death or personal injury caused by negligence; fraud) apply equally here and nothing in this section limits them.
11.2. The Service and all data are provided "as is" and "as available". All conditions, warranties and terms implied by statute or common law (including satisfactory quality, fitness for purpose, and accuracy) are excluded to the fullest extent permitted by law.
11.3. We shall have no liability for loss of profits, revenue, business, goodwill, data or savings, or for any indirect or consequential loss.
11.4. Our total aggregate liability arising out of or in connection with the Service shall not exceed the greater of £100 and the fees paid by you in the 12 months before the event giving rise to the claim.
If your breach of these terms, your unlawful use of the Service or its data, or use of the Service through your account by a person you allowed to use it in breach of these terms, results in a claim against us by a third party, you agree to compensate us for the losses, damages and reasonable costs (including reasonable legal fees) that we suffer as a direct result. This clause does not apply to the extent a claim results from our own breach of these terms or our negligence.
13.1. You can stop using the Service at any time; if you have an account, you may ask us to delete it (see the Privacy Notice).
13.2. We may suspend or terminate your access immediately if you materially breach these terms, if we are required to by law, or to protect the Service or third parties; and we may terminate free access at our discretion in accordance with clause 4.4.
13.3. Sections that by their nature should survive termination (including sections 8, 10, 11, 12 and 16) survive.
14.1. We may amend these terms for valid reasons: changes in law or regulation; changes to the Service's features or sources; security or abuse-prevention needs; or clarity corrections.
14.2. For material changes we will give at least 14 days' notice before the new terms take effect — by email (if we have your address), a notice in your dashboard, or a notice returned through the Service — and you may stop using the Service before they take effect. Non-material changes (such as clarifications) may take effect on posting. Each version of these terms carries a version number and effective date; continued use of the Service after the effective date of notified changes constitutes acceptance.
15.1. Severability: each clause and sub-clause of these terms operates separately. If any provision is found unenforceable, the remaining provisions remain in full force.
15.2. We may assign or transfer our rights and obligations under these terms to another organisation; we will tell you if this happens. You may not transfer your rights or your account to anyone else.
15.3. These terms are the entire agreement between us regarding the Service. Nothing in this clause limits liability for fraudulent misrepresentation.
15.4. A delay in enforcing these terms is not a waiver. These terms do not give rights to any third party.
16.1. These terms are governed by the law of England and Wales.
16.2. If you are a consumer, you may bring proceedings in the courts of England and Wales or in the courts of the country where you live, and you retain the benefit of any mandatory consumer protections of the law of the country where you live. If you are a business, the courts of England and Wales have exclusive jurisdiction.
Minerva Nova Ltd · 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE · legal@minervanova.ai. Privacy matters: privacy@minervanova.ai and the Privacy Notice.