Support

Minerva Nova Ltd · company no. 17082360 · 3rd Floor, 86-90 Paul Street, London EC2A 4NE

Contact

Questions and problems: hello@minervanova.ai. We reply within two working days.
Security vulnerabilities: security@minervanova.ai (see security.txt). We acknowledge reports within three working days.
Your data (access, correction, deletion): privacy@minervanova.ai.

No sign-in code: check spam; codes expire after 15 minutes; request a fresh one from the sign-in page.
Stop following updates: tell ChatGPT to stop following Minerva updates, or write to us.
"Invalid or expired sign-in": remove the Minerva Nova connector and add https://minervanova.ai/mcp again.
"Live checks are not available for this account right now": the account's live-check limit is reached or access is paused. The guide and saved preferences still work; write to us if you need more.
"No coverage yet": the guide covers the cities listed in the docs; live search works everywhere.
Wrong or closed place: tell us at hello@minervanova.ai; we fix the guide.